PRIVACY POLICY

My Estate Sorted
Last updated: 18 August 2026

My Estate Sorted respects your privacy and is committed to handling personal information responsibly and transparently.  This Privacy Policy explains how we may collect, use, store and disclose personal information when you visit our website, purchase our products, subscribe to our communications, download our resources, complete a quiz or survey, or otherwise interact with My Estate Sorted.

Depending on how you interact with us, we may collect information including:

• your name; 
• email address; 
• telephone number; 
• billing and delivery address; 
• order and transaction information; 
• products or resources you have purchased or requested; 
• information you voluntarily provide through forms, quizzes, surveys or correspondence; 
• communications you send to us; 
• website usage information, such as browser, device and interaction information; and 
• other information reasonably necessary to provide our products, services and resources. 

When you make a payment through our website, payment information may be processed by a third-party payment provider. My Estate Sorted does not necessarily receive or store your complete credit or debit card details.

We may collect personal information when you:

• purchase a product through our website; 
• subscribe to our email list; 
• request or download a free resource; 
• complete a quiz, survey or assessment; 
• contact us; 
• participate in a promotion or offer; or 
• otherwise interact with our website or services. 

Certain technical information may also be collected automatically through cookies, analytics technologies and similar tools.

We may use personal information to:

• process and fulfil orders; 
• arrange payment, delivery, returns and customer support; 
• provide requested reports, downloads and other resources; 
• administer quizzes, surveys and assessments; 
• communicate with you about your purchase or enquiry; 
• send marketing communications where you have consented to receive them; 
• improve our products, resources and website; 
• understand how visitors use our website; 
• prevent fraud or misuse; 
• comply with legal and regulatory obligations; and 
• operate and administer My Estate Sorted. 

You may unsubscribe from marketing emails at any time using the unsubscribe facility provided in those communications.

From time to time, My Estate Sorted may provide quizzes, surveys or self-assessment tools, including tools designed to help users consider how organised or accessible their Essential Life Information may be.

These tools are provided for general informational and educational purposes.

We encourage users not to enter passwords, account numbers, access codes, detailed financial information or other highly sensitive personal information into a quiz or survey unless specifically required and appropriate.

Information submitted through these tools may be processed by third-party technology providers used to deliver the service.

Payments made through the My Estate Sorted website may be processed by third-party payment service providers.

Those providers may collect and process payment and transaction information in accordance with their own privacy policies and security practices.

We recommend reviewing the privacy policies of any payment provider presented during checkout.

Our website may use cookies and similar technologies to operate the website, understand visitor behaviour, remember preferences, measure website performance and support marketing activities.

Some cookies may be provided by third-party services.

You may be able to manage cookies through your browser settings or other cookie controls made available through our website.

We may use third-party providers to assist with services such as:

website hosting; payment processing; order fulfilment; shipping; email marketing; analytics; quizzes and surveys; cloud storage; and other business operations.

Personal information may be disclosed to these providers where reasonably necessary for them to perform services on our behalf.

Some providers may store or process information outside Australia. Where practicable, information about relevant overseas locations will be included or updated in this Privacy Policy as our service providers are finalised.

Our website may contain links to third-party websites, including online marketplaces such as Amazon and other external services.

My Estate Sorted is not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, out of date, incomplete or misleading.

We may need to verify your identity before responding to such a request.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business records and comply with legal obligations.

Information that is no longer required may be deleted, destroyed or de-identified where appropriate.

If you have a concern about how My Estate Sorted has handled your personal information, please contact us using the details below.

We will consider your concern and endeavour to respond within a reasonable period.

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology providers or legal obligations.

The current version will be published on our website with its most recent update date.

For privacy enquiries, requests or complaints, please contact:

My Estate Sorted
Email: info@myestatesorted.com
Address:  Level 1/457-459 Elizabeth Street, Surry Hills, NSW 2010 Australia